Accolo Limited Privacy Policy
Our contact details
Name: Accolo Limited
Phone Number: 01869 624282
Email: hello@accolo.co.uk
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you. In some instances, we also receive personal information indirectly (for example estate/letting agents and solicitors). We use the information held in order to provide services requested by yourself. We may also share this information with individuals and organisations working on services with us (for example estate/letting agents, professional tradespeople and solicitors). These third parties are obligated not to disclose or use your information for any other purpose.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
How we store your personal information
Your information is securely stored and is held for as long as it is needed or for as long as the law requires us to. We will then securely dispose of your information (electronic records will be deleted and paper records will be shredded).
Your data protection rights
Under data protection law, you have rights including:
Your right of access - you have the right to ask us for copies of your personal information
Your right to rectification - you have the right to ask us to rectify personal information you this is inaccurate; you also have the right to ask us to complete information you this is incomplete
Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances
Your right to restriction of processing - you have the right to ask us to restrict the processing of your personal information in certain circumstances
Your right to object to processing - you have the right to object to the processing of your personal information in certain circumstances
Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@accolo.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us via hello@accolo.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address is:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk
Changes to this privacy policy
We may update our privacy policy from time to time; we will notify changed to our privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Privacy Policy Updated: 17/01/2024
Copyright © 2024 Accolo Limited (trading as Accolo Property) - All Rights Reserved.
COMPANY NUMBER: 15343984